Levels 1 & 2 – Entry-level to Low Basic Support
A gentle helping hand to make everyday life easier and more connected.
Light Support at Home is ideal for older people who are largely independent but appreciate a little extra help day to day. You may want support with simple tasks like cooking, cleaning, or shopping, or just enjoy the comfort of regular companionship and check-ins.
This gentle level of support is about keeping your home running smoothly while helping you remain active, social, and confident. Whether it’s a friendly face to share a cup of tea with or someone to lend a hand with errands, Brightenity makes sure your days feel lighter and more connected.
What is Included in level 1 and 2 Support at Home program?
Designed for individuals with low care needs, this package covers essential, day-to-day assistance to help you live safely, actively, and with dignity.
Personal care
Gentle, respectful assistance with personal hygiene, grooming, dressing, mobility, and daily routines.
Cleaning and Home Maintenace
Reliable cleaning, home maintenance, and gardening services to keep your living environment clean, safe and comfortable.
Community & Social Support, Travel and transportation Support
We're dedicated to helping you stay active and engaged. Count on safe, reliable transport to appointments, shopping, and events.
Community & Social Support, Travel and transportation Support
We're dedicated to helping you stay active and engaged. Count on safe, reliable transport to appointments, shopping, and events.
Health & Nursing Support
Skilled nurses provide specialised support to manage your continuous health requirements or complex medical conditions.
Health & Nursing Support
Skilled nurses provide specialised support to manage your continuous health requirements or complex medical conditions.
Respite, Flexible, and Around-the-Clock Care
Life doesn’t follow a schedule and neither do we. Our care services are available when you need them, whether that’s day, night, weekends, or public holidays.
Private Support
Designed for older people who may not yet have government funding or prefer to arrange care directly. We offer flexible, personalised support at home so you can receive the help you need, in the comfort of your own home.
Want More Details?
Looking for more information about what’s included in your care package?
To help you understand the new aged care model, we’ve provided direct links to the Australian Government’s official Support at Home resources. These documents outline the available services, classifications, and funding levels under the new program.
Click below to download the latest guides from the Department of Health and Aged Care.
Want More Details?
Download our Pricing Guide to view the current rates for our support at home care services.
How to Get Started With Brightenity
Getting quality in-home aged care shouldn’t be complicated. That’s why Brightenity makes the process simple, supportive, and stress free whether you’re applying for yourself or on behalf of a loved one.
- Schedule Your Free Consultation
- We walk you through available support and what you can access.
- Build Your Personal Care Plan
- Start Your Services
Ready to Talk? We’re Here for You
We’re grateful you’re considering Brightenity as your trusted home care provider. Contact us today to discuss your care needs or request more information
Lets Talk!
Navigating aged care can be confusing but you’re not alone.
The Brightenity Support Team is here to help every step of the way.
or send us a message using this enquiry form.
Frequently asked questions
Quick answers to common questions about Brightenity and our approach to in-home care.
What is the new Support at Home Program?
Support at Home is the new government-funded aged care system that started on 1 November 2025, replacing the Home Care Packages and Short-Term Restorative Care programs. It simplifies access to care and provides flexible funding based on individual needs.
Am I eligible for Support at Home program?
Generally, Australians aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) may be eligible for government-subsidised home care. Eligibility is determined through an assessment arranged by My Aged Care. Click here Am I eligible for an assessment? | My Aged Care
Can I receive services if I don’t have government funding?
Yes. We offer private support at home for those who don’t yet have government funding or prefer to arrange services directly. This allows you to start care immediately while waiting for funding approval.
Can I choose my support workers?
Absolutely. We value your choice and comfort. We’ll match you with support workers who best fit your preferences, routine, and care needs. You can also request changes at any time if you’d prefer a different team member
What does aged care nursing involve at home?
Our qualified nurses provide professional care in the comfort of your home, helping you feel safe, supported, and at ease. They assist with wound management, medication administration, continence care, and health monitoring such as blood pressure and oxygen levels. Our nursing team also conducts health assessments and reviews, offering expert support for recovery after illness, surgery, or injury, helping you regain confidence and independence at home.
How can I contact Brightenity?
You can reach us by phone, email, or through our online enquiry form. Our team will respond promptly to help you with your care options or to arrange a consultation